WhatsApp Payment Recovery

What It Does

Recover failed payments through WhatsApp. When a Stripe payment fails, the bot reaches out to the customer on WhatsApp with the failure reason and a secure retry link. Follows up if unresolved and escalates to your CRM for the sales team.

What's Built In

• Automatic outreach — within minutes of a Stripe failure, the customer gets a friendly WhatsApp message
• Retry links — generates secure Stripe payment retry links sent directly in the chat
• Follow-up sequence — if payment isn't resolved within 24h, sends a follow-up message
• CRM escalation — unresolved cases after 48h are escalated to HubSpot for your team to handle
• Tone management — messages are empathetic and helpful, not aggressive or threatening

Best For

• Subscription businesses losing revenue to involuntary churn from expired cards and failed payments
• Companies in markets where WhatsApp has 90%+ open rates compared to 20% for email
• SaaS companies that want to recover failed payments without building a custom dunning flow