WhatsApp Payment Recovery — AI Bot Template for Support
Bot
WhatsApp payment recovery bot. Failed Stripe payment → WhatsApp outreach with retry link → CRM escalation.
Template WhatsApp Payment Recovery bundles a ready-to-deploy workspace for support workflows. Install in one click from the Aerostack dashboard or via aerostack init --template=whatsapp-payment-recovery.
What It Does
Recover failed payments through WhatsApp. When a Stripe payment fails, the bot reaches out to the customer on WhatsApp with the failure reason and a secure retry link. Follows up if unresolved and escalates to your CRM for the sales team.
What's Built In
- Automatic outreach — within minutes of a Stripe failure, the customer gets a friendly WhatsApp message
- Retry links — generates secure Stripe payment retry links sent directly in the chat
- Follow-up sequence — if payment isn't resolved within 24h, sends a follow-up message
- CRM escalation — unresolved cases after 48h are escalated to HubSpot for your team to handle
- Tone management — messages are empathetic and helpful, not aggressive or threatening
Best For
- Subscription businesses losing revenue to involuntary churn from expired cards and failed payments
- Companies in markets where WhatsApp has 90%+ open rates compared to 20% for email
- SaaS companies that want to recover failed payments without building a custom dunning flow
Metadata
What's Included
Required MCPs
MCP servers this template connects to.
Tags
Deploy this bot in minutes
WhatsApp payment recovery bot. Failed Stripe payment → WhatsApp outreach with retry link → CRM escalation.
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Frequently asked questions
What recovery sequence does the WhatsApp Payment Recovery bot trigger after a Stripe failure?+
It detects the failed charge, sends a WhatsApp message with a Stripe-hosted payment retry link, tracks click and retry status, and escalates to HubSpot if the customer does not act within the configured window.
Which MCPs power the WhatsApp Payment Recovery template?+
@aerostack/mcp-whatsapp delivers the outreach messages, @aerostack/mcp-stripe generates retry links and monitors payment status, and @aerostack/mcp-hubspot logs the escalation and updates the deal stage.
How do I adjust the retry timing or message copy in the WhatsApp Payment Recovery bot?+
Set the retry delay and escalation window in the workspace agent config. Update the WhatsApp message templates in the MCP credentials panel without touching agent logic.
What type of business gets the most value from the WhatsApp Payment Recovery bot?+
Subscription businesses with a WhatsApp-native customer base suffering from involuntary churn. Requires a verified WhatsApp Business number, Stripe webhooks enabled, and a HubSpot pipeline for escalations.