Refund Processor

What It Does

Send a customer ID and order ID — the agent checks if the order is within the 30-day return window, processes the refund through Stripe, and creates a support ticket documenting the action. Full refund lifecycle in one API call.

Example

Input: Customer #4821 requesting a refund for order #ORD-9953.

Result: Agent verifies the order was placed 12 days ago (within return window), processes a $149.00 refund via Stripe, and creates a ticket: "Refund processed — $149.00 to Visa ending 4242. Expected 5-10 business days."

When To Use This

• Support automation — handle routine refund requests without human intervention
• Self-service portals — let customers request refunds through your app with AI-powered eligibility checks
• Compliance — enforce return window policies consistently and create an audit trail for every refund