Error Spike Alert

What It Does

Turn error spikes into actionable incident tickets automatically. When your error monitoring tool (Sentry, Datadog, etc.) detects a spike, this webhook analyzes the stack trace, searches for known issues, creates a Jira ticket with full context, and alerts your on-call engineer on Slack.

From alert to ticket to engineer — in seconds, not minutes.

How It Works

1. Error monitoring fires a webhook when error rate exceeds your threshold
2. AI analysis — reads the stack trace, identifies the service, error type, and probable root cause
3. Known issue search — checks Jira for similar past issues and their resolutions
4. Ticket + alert — creates a Jira ticket with full context and alerts the on-call engineer on Slack

Example Scenario

Sentry detects a 5x spike in "ConnectionRefusedError" from your payment service. Within 15 seconds: Jira ticket created with the stack trace, affected endpoint, and a note "Similar to INFRA-234 from last month — resolved by restarting the connection pool." On-call gets a Slack DM with the summary and ticket link.

Triggers

• Custom webhook from Sentry, Datadog, PagerDuty, or any monitoring tool
• Payload should include: error message, stack trace, error count, and affected service