PagerDuty MCP Server — Hosted Monitoring Integration
MCP Server language Hosted language PublicManage incidents, on-call schedules, and escalation policies in PagerDuty — AI-driven incident response and alerting.
Use with AI AssistantsMCP
Connect Claude, Cursor, or any MCP-compatible client — then call tools directly
① Add This MCP Server
Paste into your AI client config — then all its tools are available instantly.
{
"mcpServers": {
"pagerduty": {
"url": "https://mcp.aerostack.dev/s/aerostack/mcp-pagerduty",
"headers": {
"Authorization": "Bearer YOUR_AEROSTACK_TOKEN"
}
}
}
}Replace YOUR_AEROSTACK_TOKEN with your API token from the dashboard.
② Call a Tool
Ask your AI assistant to call a specific tool, or send raw JSON-RPC:
Natural Language Prompt
“Use the _ping tool to verify pagerduty api token by listing abilities. used internally by aerostack to validate credentials”
Using a Workspace?
Add this MCP to your Workspace — your team shares one token, secrets are stored securely, and every AI agent in the workspace can call it without per-user setup.
description Overview
mcp-pagerduty — PagerDuty MCP Server
Manage incidents, on-call schedules, and escalation policies in PagerDuty from your AI agents.
PagerDuty is the leading incident response platform for real-time operations. This MCP server lets your AI agents list and triage incidents, acknowledge or resolve alerts, check who's on-call, create new incidents, and inspect escalation policies — turning PagerDuty into a live operational data source for intelligent incident workflows.
Live endpoint: https://mcp.aerostack.dev/s/aerostack/mcp-pagerduty
What You Can Do
- List open incidents and triage by status, urgency, or time range
- Acknowledge or resolve incidents directly from agent workflows without opening the PagerDuty UI
- Check who is currently on-call for any escalation policy before routing alerts
- Create new incidents on a service when your monitoring agent detects an issue
Available Tools
| Tool | Description |
|---|---|
_ping |
Verify API token connectivity (internal) |
list_incidents |
List incidents with status, urgency, and date filters |
get_incident |
Get full details for an incident by ID |
acknowledge_incident |
Acknowledge one or more triggered incidents |
resolve_incident |
Resolve one or more incidents |
list_services |
List all services with optional name search |
list_oncalls |
List current on-call entries across escalation policies |
create_incident |
Create a new incident on a specified service |
list_escalation_policies |
List escalation policies with optional name search |
Configuration
| Variable | Required | Description | How to Get |
|---|---|---|---|
PAGERDUTY_API_KEY |
Yes | REST API v2 token | app.pagerduty.com → Integrations → API Access Keys → Create New API Key |
Quick Start
Add to Aerostack Workspace
- Go to aerostack.dev → Your Project → MCPs
- Search for "PagerDuty" and click Add to Workspace
- Add your API key under Project → Secrets
Once added, every AI agent in your workspace can call PagerDuty tools automatically — no per-user setup needed.
Example Prompts
"List all triggered and acknowledged incidents"
"Who is currently on-call for the backend escalation policy?"
"Acknowledge incident P1234ABC — I'm looking into it"
"Create a high-urgency incident on the payments service: Stripe webhook failures spiking"
Direct API Call
curl -X POST https://mcp.aerostack.dev/s/aerostack/mcp-pagerduty \
-H 'Content-Type: application/json' \
-H 'X-Mcp-Secret-PAGERDUTY-API-KEY: your-api-key' \
-d '{"jsonrpc":"2.0","id":1,"method":"tools/call","params":{"name":"list_incidents","arguments":{"statuses":["triggered","acknowledged"]}}}'
License
MIT
terminal Tools (9)
Available tools on this MCP server. Each tool can be called directly from any AI agent.
_ping #1 Verify PagerDuty API token by listing abilities. Used internally by Aerostack to validate credentials.
list_incidents #2 List incidents with optional status and urgency filters
get_incident #3 Get full details for a specific incident by ID
acknowledge_incident #4 Acknowledge one or more triggered incidents
resolve_incident #5 Resolve one or more incidents
list_services #6 List all services configured in PagerDuty
list_oncalls #7 List current on-call entries across escalation policies
create_incident #8 Create a new incident on a specified service
list_escalation_policies #9 List escalation policies configured in PagerDuty
Details
language Live Endpoint
https://mcp.aerostack.dev/s/aerostack/mcp-pagerduty
Sub-50ms globally · Zero cold start
Publisher
Pre-built functions for the most common MCP tool patterns. Clone, extend, and deploy.
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Frequently asked questions
What is the PagerDuty MCP server and what can it do? +
The PagerDuty MCP server is hosted on Aerostack and exposes these tools to your AI agent: `_ping`, `list_incidents`, `get_incident`, `acknowledge_incident`, `resolve_incident`. You get one hosted URL — no self-hosting — that works from Claude, Cursor, ChatGPT, Gemini, VS Code, or any MCP-compatible client, and you can share it with your team or combine it with other MCP servers in a workspace.
Is the PagerDuty MCP server hosted, or do I have to run it myself? +
It's hosted on Aerostack's edge infrastructure — you don't deploy or maintain anything. Add it to a workspace and you get one authenticated URL, with secrets encrypted, that any AI agent or editor can connect to. Use it solo or share the same URL across your whole team.
Which AI agents and editors can use the PagerDuty MCP server? +
Any MCP client: Claude and Claude Code, Cursor, ChatGPT, Gemini, Windsurf, Cline, VS Code, and custom agents. Because it's one hosted URL, the same PagerDuty MCP server works everywhere — and you can compose it with other MCP servers, skills, and functions behind a single workspace URL.
How do I install the PagerDuty MCP server in Claude Desktop? +
Add the following to your Claude Desktop config (`claude_desktop_config.json`): ```json { "mcpServers": { "@aerostack/mcp-pagerduty": { "command": "npx", "args": ["-y", "@aerostack/@aerostack/mcp-pagerduty"] } } } ``` Then restart Claude Desktop and the tools will appear automatically.
How do I use the PagerDuty MCP server in Cursor? +
In Cursor, open **Settings → MCP** and add: ```json { "name": "@aerostack/mcp-pagerduty", "command": "npx", "args": ["-y", "@aerostack/@aerostack/mcp-pagerduty"] } ``` Save and reload Cursor. The MCP tools will be available in Agent mode.
Does PagerDuty MCP require authentication? +
Yes. PagerDuty requires authentication. Check the MCP's documentation for the required credentials.