Manage incidents, on-call schedules, and escalation policies in PagerDuty — AI-driven incident response and alerting.
Use with AI AssistantsMCP
Connect Claude, Cursor, or any MCP-compatible client — then call tools directly
① Add This MCP Server
Paste into your AI client config — then all its tools are available instantly.
{
"mcpServers": {
"pagerduty": {
"url": "https://mcp.aerostack.dev/s/aerostack/mcp-pagerduty",
"headers": {
"Authorization": "Bearer YOUR_AEROSTACK_TOKEN"
}
}
}
}Replace YOUR_AEROSTACK_TOKEN with your API token from the dashboard.
② Call a Tool
Ask your AI assistant to call a specific tool, or send raw JSON-RPC:
Natural Language Prompt
“Use the _ping tool to verify pagerduty api token by listing abilities. used internally by aerostack to validate credentials”
Using a Workspace?
Add this MCP to your Workspace — your team shares one token, secrets are stored securely, and every AI agent in the workspace can call it without per-user setup.
Manage incidents, on-call schedules, and escalation policies in PagerDuty from your AI agents.
PagerDuty is the leading incident response platform for real-time operations. This MCP server lets your AI agents list and triage incidents, acknowledge or resolve alerts, check who's on-call, create new incidents, and inspect escalation policies — turning PagerDuty into a live operational data source for intelligent incident workflows.
Live endpoint: https://mcp.aerostack.dev/s/aerostack/mcp-pagerduty
| Tool | Description |
|---|---|
_ping | Verify API token connectivity (internal) |
list_incidents | List incidents with status, urgency, and date filters |
get_incident | Get full details for an incident by ID |
acknowledge_incident | Acknowledge one or more triggered incidents |
resolve_incident | Resolve one or more incidents |
list_services | List all services with optional name search |
list_oncalls | List current on-call entries across escalation policies |
create_incident | Create a new incident on a specified service |
list_escalation_policies | List escalation policies with optional name search |
| Variable | Required | Description | How to Get |
|---|---|---|---|
PAGERDUTY_API_KEY | Yes | REST API v2 token | app.pagerduty.com → Integrations → API Access Keys → Create New API Key |
Once added, every AI agent in your workspace can call PagerDuty tools automatically — no per-user setup needed.
"List all triggered and acknowledged incidents"
"Who is currently on-call for the backend escalation policy?"
"Acknowledge incident P1234ABC — I'm looking into it"
"Create a high-urgency incident on the payments service: Stripe webhook failures spiking"
curl -X POST https://mcp.aerostack.dev/s/aerostack/mcp-pagerduty \
-H 'Content-Type: application/json' \
-H 'X-Mcp-Secret-PAGERDUTY-API-KEY: your-api-key' \
-d '{"jsonrpc":"2.0","id":1,"method":"tools/call","params":{"name":"list_incidents","arguments":{"statuses":["triggered","acknowledged"]}}}'
MIT
Live Endpoint
https://mcp.aerostack.dev/s/aerostack/mcp-pagerduty
Sub-50ms globally · Zero cold start
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Yes. The Pagerduty MCP includes a create_incident tool that lets Claude create incidents in your Pagerduty account from a plain-English prompt. You can also update and delete incidents — no Pagerduty UI needed.
Yes. The Pagerduty MCP includes tools to list and retrieve incidents from your Pagerduty account. Claude can filter, sort, and summarize incidents based on your instructions.
Yes. The Pagerduty MCP uses the open Model Context Protocol standard, so it works in Claude, Cursor, Windsurf, and any other MCP-compatible AI tool. All 8 Pagerduty tools are available everywhere you connect it — install once on Aerostack.
Yes. Aerostack hosts the Pagerduty MCP with encrypted credential storage and per-account authentication. Your Pagerduty credentials are never shared with Claude's conversation — they're used server-side only.