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Intercom MCP Server — Hosted Ai Integration

MCP Server shield Key Required

Conversations, contacts, tickets, articles via Intercom's official MCP

aerostack @aerostack verified
• v1.0.0 • MIT • Updated May 13, 2026
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Use with AI AssistantsMCP

Connect Claude, Cursor, or any MCP-compatible client — then call tools directly

① Add This MCP Server

Paste into your AI client config — then all its tools are available instantly.

.claude/mcp.json
{
  "mcpServers": {
    "intercom-messaging": {
      "url": "https://mcp.aerostack.dev/s/aerostack/mcp-intercom",
      "headers": {
        "Authorization": "Bearer YOUR_AEROSTACK_TOKEN"
      }
    }
  }
}

Replace YOUR_AEROSTACK_TOKEN with your API token from the dashboard.

② Call a Tool

Ask your AI assistant to call a specific tool, or send raw JSON-RPC:

Natural Language Prompt

“Use the list_conversations tool to list intercom conversations with optional filters for state, assignee, or date range”

Using a Workspace?

Add this MCP to your Workspace — your team shares one token, secrets are stored securely, and every AI agent in the workspace can call it without per-user setup.

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description Overview

Intercom Messaging MCP

Official proxy MCP — Conversations, contacts, tickets, articles via Intercom's official MCP

Live endpoint: https://mcp.aerostack.dev/s/aerostack/mcp-intercom

Overview

Intercom Messaging is a proxy MCP server that forwards requests directly to the official Intercom MCP endpoint at https://mcp.intercom.com/mcp. All tools are maintained by Intercom — new tools are available immediately without any Aerostack update.

Type: Proxy (hosted by Intercom)
Auth: Bearer token via INTERCOM_ACCESS_TOKEN

Available Tools

  • list_conversations — List Intercom conversations with optional filters for state, assignee, or date range
  • reply_to_conversation — Send a reply message to an Intercom conversation from a team member or bot
  • create_contact — Create a new Intercom contact (user or lead) with email, name, and custom attributes
  • search_contacts — Search Intercom contacts using query operators on email, name, or custom attributes
  • get_contact — Retrieve a single Intercom contact by ID with all attributes, tags, and conversation history

Configuration

Variable Required Description How to Get
INTERCOM_ACCESS_TOKEN Yes Intercom Access Token app.intercom.com → Settings → Integrations → Developer Hub → New App → Authentication

Setup

Add to Aerostack Workspace
  1. Go to app.aerostack.dev/workspaces → Create Workspace
  2. Inside your workspace → Add Server → search "Intercom Messaging"
  3. Enter your INTERCOM_ACCESS_TOKEN when prompted — stored encrypted, injected automatically

Once added, every AI agent in your workspace can use Intercom tools automatically.

Usage

Example Prompts
"List all my Intercom items and summarize the most recent ones"
"Find anything related to [keyword] in Intercom"
"Create a new entry with the following details: ..."
Direct API Call
curl -X POST https://mcp.aerostack.dev/s/aerostack/mcp-intercom \
  -H 'Content-Type: application/json' \
  -H 'X-Mcp-Secret-INTERCOM-ACCESS-TOKEN: your-key' \
  -d '{"jsonrpc":"2.0","id":1,"method":"tools/call","params":{"name":"list_conversations","arguments":{}}}'

License

MIT

terminal Tools (5)

Available tools on this MCP server. Each tool can be called directly from any AI agent.

terminal
list_conversations #1

List Intercom conversations with optional filters for state, assignee, or date range

terminal
reply_to_conversation #2

Send a reply message to an Intercom conversation from a team member or bot

terminal
create_contact #3

Create a new Intercom contact (user or lead) with email, name, and custom attributes

terminal
search_contacts #4

Search Intercom contacts using query operators on email, name, or custom attributes

terminal
get_contact #5

Retrieve a single Intercom contact by ID with all attributes, tags, and conversation history

Details

upgrade Version 1.0.0
gavel License MIT
wifi Transport http-sse
lock Access Key Required
category Category AI
terminal Tools 5

Publisher

aerostack
@aerostack verified

Pre-built functions for the most common MCP tool patterns. Clone, extend, and deploy.

Tags

intercom support messaging customers chat
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Frequently asked questions

What is the Intercom MCP server and what can it do? +

The Intercom MCP server is hosted on Aerostack and exposes these tools to your AI agent: `list_conversations`, `reply_to_conversation`, `create_contact`, `search_contacts`, `get_contact`. You get one hosted URL — no self-hosting — that works from Claude, Cursor, ChatGPT, Gemini, VS Code, or any MCP-compatible client, and you can share it with your team or combine it with other MCP servers in a workspace.

Is the Intercom MCP server hosted, or do I have to run it myself? +

It's hosted on Aerostack's edge infrastructure — you don't deploy or maintain anything. Add it to a workspace and you get one authenticated URL, with secrets encrypted, that any AI agent or editor can connect to. Use it solo or share the same URL across your whole team.

Which AI agents and editors can use the Intercom MCP server? +

Any MCP client: Claude and Claude Code, Cursor, ChatGPT, Gemini, Windsurf, Cline, VS Code, and custom agents. Because it's one hosted URL, the same Intercom MCP server works everywhere — and you can compose it with other MCP servers, skills, and functions behind a single workspace URL.

How do I install the Intercom MCP server in Claude Desktop? +

Add the following to your Claude Desktop config (`claude_desktop_config.json`): ```json { "mcpServers": { "@aerostack/mcp-intercom": { "command": "npx", "args": ["-y", "@aerostack/@aerostack/mcp-intercom"] } } } ``` Then restart Claude Desktop and the tools will appear automatically.

How do I use the Intercom MCP server in Cursor? +

In Cursor, open **Settings → MCP** and add: ```json { "name": "@aerostack/mcp-intercom", "command": "npx", "args": ["-y", "@aerostack/@aerostack/mcp-intercom"] } ``` Save and reload Cursor. The MCP tools will be available in Agent mode.

Does Intercom MCP require authentication? +

Yes. Intercom uses Bearer token authentication. Set your token as a workspace secret in the Aerostack dashboard.